Account & billing
Your Psalmly account and your church's plan — profile and sign-in, notifications, managing your subscription and invoices, getting support, and winding a church down.
Managing your plan and billing
How to see your church's plan and change it — the free, Community, and Growth tiers, upgrading or downgrading, monthly vs annual billing, updating your card and viewing invoices through Stripe, and cancelling. What's free forever and what a paid plan adds.
Leaving, transferring, or closing a church
The end-of-life actions for a church — leaving it yourself, handing the lead role to someone else, and closing or deleting the church. Who can do each, how giving history is preserved, and the 30-day restore window on deletion.
Your account and profile
Managing your personal Psalmly account — your name, photo, and contact details, your email and password, appearance, notifications, blocked members, signing in with Face ID on mobile, signing out, deleting your account, and sending feedback to the Psalmly team.
Getting support from Psalmly
How to open a support ticket, what each category means, and what to expect on timing.