Account & billing
Your Psalmly account and your church's plan — profile and sign-in, notifications, managing your subscription and invoices, getting support, and winding a church down.
Your account and profile
Managing your personal Psalmly account — your name, photo, and contact details, your email and password, appearance, notifications, blocked members, signing in with Face ID on mobile, signing out, deleting your account, and sending feedback to the Psalmly team.
Managing your plan and billing
The free, Community, and Growth plans — what's free forever and what a paid plan adds, including the church's books. Who your plan counts and going over it, upgrading or downgrading, monthly vs annual billing, your card and invoices in Stripe, what happens when a payment fails, and cancelling.
Leaving, transferring, or closing a church
The end-of-life actions for a church — leaving it yourself, handing the lead role to someone else, and closing or deleting the church. Who can do each, how giving history is preserved, and the 30-day restore window on deletion.
Getting support from Psalmly
How to open a support ticket, what each category means, and what to expect on timing.